Computerized Parcel System (CPS)
For CPS Powered Solutions Version 20140101B and higher
System Requirements for Products Powered by CPS and All Supported Carrier Services
The computer where CPS is installed must have the correct communication ports for the scale and printers to be used. Generally any bar code reader may be used as long as its data input simulates keyboard entry. International shippers may need to have both a thermal printer and a laser printer to be able to produce all the necessary international documents. For a list of compatible scales and printers see below.
1 CPS can be used with 32-bit and 64-Bit versions of Microsoft Windows 7 systems but requires the User Account Control (UAC) to be turned off. For the best performance use a Pentium class 1 GHz processor or higher with 4 GB RAM or more. Speed of processing packages is increased by using a faster processor and the amount of memory available.
2 Standard requirements are usually more than sufficient but if large amounts of history data are retained more storage space may be required.
3 A persistent High-Speed Internet connection is required. CPS supports any type of High-Speed Internet access that works with a standard Internet browser from the shipping PC. The ports CPS uses are basic Internet default ports but must be allowed at all times. The ports used include 21, 80, and 443. When using the SHIP eLERT® option, ports 110 and 25 (or 587) are also used.
4 For problem free use of CPS, do not use Beta, Release Candidate (RC) or any other non-general release versions of Microsoft Windows or Microsoft Internet Explorer (IE) with any of our products. Many early release versions of IE may have issues that have not been addressed by Microsoft and could cause CPS to fail. In addition to using only current versions of IE, make sure the version of MS Windows used supports the version of IE being used. Using IE v8.0 or higher insures having the option to support TLS protocol as required by many of the carriers CPS supports.
5 Web based free mail accounts like those from Gmail, AOL, Hotmail, and Yahoo cannot be used to send CPS SHIP eLERTs. Gmail accounts (email@example.com) can be used with the POP3/SMTP option setting turned on and using the SSL setting in the SHIP eLERT setup.
6 Depending on carrier and carrier services, different scales and printers may be required. If CPS is to print all the necessary documents for international shipments, a laser printer, a thermal printer and special carrier provided thermal label stock may be required. EPL2/ZPL2 based printers have the best compatibility for shipping labels.
7 Carrier account numbers must be activated for use with automated solutions like CPS. If you receive an account number related error message while setting up CPS, be sure that your account has been properly set up by the carrier for this type of automation.
Important Notice: CPS must be the only shipping software installed on the shipping computer. Having multiple shipping software products installed on the same computer can cause CPS label printing and daily carrier uploading to function improperly. Any other carrier or vendor shipping software must be uninstalled before installing CPS.
Special Requirements for CPS Shippers Optionally Using the USPS eVS Module
When USPS eVS is choose for USPS packages, CPS creates the shipping data file at the end of the day that is uploaded to USPS using Axway, the special USPS provided gateway software.
Axway is installed, updated, supported and maintained on your computer by the USPS. CPSLogic provides the shipping data file to the Axway software. Axway can be installed on your shipping computer or on a separate computer accessed over your network. Like any software product, the Axway software is subject to change and its requirements can change. To obtain current Axway system requirements, contact USPS for the latest system requirements that apply when Axway is installed.
The following are some additional items we have found, not listed in the normal Axway software system requirements, but which you may need to be aware of for the computer where the Axway software will be installed:
CPS Supported Printers and Scales
CPS is tested and used daily with many electronic scales, thermal label printers and Microsoft Windows® supported printers. Although CPS will work with equipment not listed below that uses Microsoft Windows Printer Drivers, Harvey Software has only tested and certified support for the devices listed below. Generally, any Microsoft Windows supported printer that prints on 8.5x11 cut sheets of paper will work as a report printer. Because scales and printers are constantly changing, testing the usability of any printer is the responsibility of the end-user.
The shipping computer must have enough USB, parallel and/or serial interfaces for the devices attached. Electronic scales require a serial interface to work properly with CPS. Any Microsoft Windows compatible laser printer or inkjet printer with laser acceptable quality output may be used to create shipping documents and labels.
Thermal label printers are supported by CPS. There are two ways to use thermal printers with CPS: 1) as a Microsoft Windows supported printer or, 2) as a Port-Direct printer. It is recommended that all printers be used as a Microsoft Windows supported printer. Port-Direct support is available for older computers that have issues with Microsoft Windows printer drivers. The Port Direct printer option may be made unavailable due to changes in future Microsoft Windows operating systems or carrier compliance requirements.
Microsoft Windows Supported Direct Thermal or Thermal Transfer Label Printers
Port-Direct Option Support for Select Thermal Label Printers
* May require a firmware download and install from the http://www.zebra.com website to print DataMatrix barcode for internet postage and/or UPS Mail Innovations labels using EPL2 printer language. We do not recommend doing firmware upgrades unless done by someone with experience as they can make the printer inoperative if done incorrectly. We recommend that EPL2 is not used on these printers and another language is used in its place. If this is not possible, we recommend purchasing a printer that properly supports DataMatrix barcodes.
Serial Electronic Scales
USB Electronic Scales
Important Notice: Models of electronic scales and printers change frequently. Scales marked by ** are supported but no longer sold. As long as a scale or printer can emulate 100% of the functionality of one of the scales and/or printers listed above, the scale and/or printer in question should work. However, we cannot guarantee any scale or printer to work except those listed above. Printers can be made obsolete due to changes in carrier compliance requirements at any time. In some cases a “null modem” cable or adapter may be needed to successfully connect the scale to work with Harvey Software shipping products. Scales marked by *** includes support for 2008 and prior models.
Mettler Toledo PS6L can be used in 0.02 lb. or 0.05 lb. accuracy modes. Scale configuration changes may be needed to set these modes.
Important Notice for Scales Used for USPS: Scales used for USPS packages must read to four (4) decimal points to use services that are priced in ounces. The Weigh-Tronix 7620 is an example of a scale that reads and records weights for USPS packages.
Use of any Harvey Software product is subject to the terms of the Harvey Software, Inc. Authorized End User Agreement. The information on this page is subject to change without notice.
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Last modified: May 18, 2017