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Computerized Parcel System (CPS)
CPS Shipping Software (For Version
20110103
and higher)
System Requirements
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Standard CPS Computer System Requirements for All Carriers
The computer where CPS is installed must have enough parallel, USB and/or serial ports for the scale (a scale with a serial output is required) and printers to be used. Generally any bar code reader may be used as long as its data input simulates keyboard entry. International shippers may need to have both a thermal printer and a laser printer to be able to produce all the necessary international documents. For a list of compatible scales and printers see below.
1 CPS can be used with 32-bit versions of Microsoft Vista and 32-bit and 64-Bit versions of Microsoft Windows 7 systems but require some changes to standard User Account Control (UAC) settings. For the best performance use a Pentium class 1 GHz processor or higher. Computer memory for Windows 2000 and Windows XP Professional 128 MB RAM (512 MB recommended), for Windows Vista 512 MB RAM (1 GB recommended), for Windows 7 1 GB RAM. Speed of processing is increased by using a faster processor and the amount of memory available.
2 Standard requirements are usually more than sufficient but if large amounts of history data are retained more storage space may be required.
3 A persistent High-Speed Internet connection is required. CPS supports any type of High-Speed Internet access that works with a standard Internet browser from the shipping PC. The ports CPS uses are basic Internet default ports but must be allowed at all times. The ports used include 21, 80, and 443. When using the SHIP eLERT® option, ports 110 and 25 (or 587) are also used.
4 For problem free use of CPS, do not use Beta, Release Candidate (RC) or any other non-general release versions of Microsoft Windows or Microsoft Internet Explorer (IE) with any of our products. Many early release versions of IE may have issues that have not been addressed by Microsoft and could cause CPS to fail. In addition to using only current versions of IE, make sure the version of MS Windows used supports the version of IE being used.
5 Web based mail accounts like those from Gmail, AOL, Hotmail, and Yahoo cannot be used to send CPS SHIP eLERTs unless they have a standard POP3/SMTP option. Gmail accounts have a POP3/SMTP option but do not work as they require SSL to function properly.
6 Depending on carrier and carrier services, different scales and printers may be required. If CPS is to print all the necessary documents for international shipments, a laser printer, a thermal printer and special carrier provided thermal label stock may be required. EPL2/ZPL2 based printers have the best compatibility for shipping labels.
7 Carrier account numbers must be activated for use with automated solutions like CPS. If you receive an account number related error message while setting up CPS, be sure that your account has been properly set up by the carrier for this type of automation.
Important Notice: CPS must be the only shipping software installed on the shipping computer. Having multiple shipping software products installed on the same computer can cause CPS label printing and daily carrier uploading to function improperly. Any other carrier or vendor shipping software must be uninstalled before installing CPS. If any issues arise after uninstalling the old shipping software, contact Harvey Software Technical support for assistance.
CPS Supported Printers and Scales
CPS is tested and used daily with many electronic scales, thermal label printers and Microsoft Windows® supported printers. Although CPS will work with equipment not listed below that uses Microsoft Windows Printer Drivers, Harvey Software has only tested and certified support for the devices listed below. Generally, any Microsoft Windows supported printer that prints on 8.5x11 cut sheets of paper will work as a report printer. Because scales and printers are constantly changing, testing the usability of any printer is the responsibility of the end-user.
The shipping computer must have enough USB, parallel and/or serial interfaces for the devices attached. Electronic scales require a serial interface to work properly with CPS. Currently USB scales are not supported in CPS. Any Microsoft Windows compatible laser printer or inkjet printer with laser acceptable quality output may be used to create shipping documents and labels.
Important Notice: FedEx back end systems do not work properly for printing FedEx Express labels when using Microsoft Windows drivers. Therefore, USB or any other Microsoft Windows dependant thermal printers require a special configuration to be used for FedEx Express Labeling. This is the only USB printer option available for FedEx Express label printing at this time.
Thermal label printers are supported by CPS. There are two ways to use thermal printers with CPS: 1) as a Microsoft Windows supported printer or, 2) as a Port-Direct printer. It is recommended that all printers be used as a Microsoft Windows supported printer. Port-Direct support is available for older computers that have issues with Microsoft Windows printer drivers. The Port Direct printer option may be made unavailable due to changes in future Microsoft Windows operating systems or carrier compliance requirements.
Microsoft Windows Supported Direct Thermal or Thermal Transfer Label Printers
Port-Direct Option Support for Select Thermal Label Printers
Electronic Scales
Important Notice: Models of electronic scales and printers change frequently. Scales marked by ** are supported but no longer sold. As long as a scale or printer can emulate 100% of the functionality of one of the scales and/or printers listed above, the scale and/or printer in question should work. However, we cannot guarantee any scale or printer to work except those listed above. Printers can be made obsolete due to changes in carrier compliance requirements at any time. In some cases a “null modem” cable or adapter may be needed to successfully connect the scale to work with Harvey Software shipping products.
Important Notice for Scales Used for USPS: Scales used for USPS packages must read to four (4) decimal points to use services that are priced in ounces. The Weigh-Tronix 7620 is an example of a scale that reads and records weights for USPS packages.
Use of any Harvey Software product is subject to the terms of the Harvey Software, Inc. Authorized End User Agreement. The information on this page is subject to change without notice.
Copyright © 1997-2011 Harvey Software, Inc.
All rights reserved.
Last modified: December 08, 2011