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Harvey Software Wants Your Satisfaction!

Harvey Software offers a standard 30 day money back guarantee on all single system retail purchases of CPS Basics, CPS Silver, and CPS Gold.  But that is not all...

We feel so strongly that our premier shipping product, CPS Platinum, will save on shipping that you can receive a refund for the cost of the CPS Platinum package for up to 60 days after purchase!  We want you happy and saving money!  And, we know CPS Platinum can get the job done.  Checkout what a satisfied customer had to say about CPS Platinum:

"We started using CPS in September.  Formerly we used a free carrier provided software product.  We have lower our cost of shipping $.85 per package for the 4th quarter.  This has saved us tens of thousands of dollars!"  (Click here to read more...)

The 60 day money back guarantee is only available on our premier shipping product, CPS Platinum, because we know that to maximize savings you will need the power of a complete multi-carrier shipping system.

Note: The 30 and 60 day money back guarantee may not be available when CPS is purchased from third-party vendors and/or business partners. The guidelines to receive a refund for a product directly purchased from Harvey Software are as follows:
 

	CPS Basics, CPS Silver, and CPS Gold refunds may be applied for within 30 days of the purchase date. No refunds after 30 days of purchase.
	CPS Platinum refunds may be applied for within 60 days of the purchase date.  No refunds after 60 days of purchase.
	You must provide a copy of a Proof of Purchase (copy of original sales receipt, e-mail order confirmation, credit card statement, or canceled check).
	You must provide complete contact information, street address, city, state, postal code, telephone number, product serial number and e-mail address.
	You must uninstall the software product from your computer and any storage devices, and delete any backup copies.
	You must delete and destroy all related media and manuals.
	You must include a brief statement as to why you want to return the product for a refund.
	Refunds are not available for annual service agreements, enterprise systems, custom programming, custom rate tables, custom labels, multiple system purchases and/or additional cost optional modules.

All validated refund requests will be processed within 2 weeks of the receipt of the required information by Harvey Software. Failure to include all the required information may result in a denial of your request or a delay in the processing of your refund.

Web orders are processed automatically, so you will be able to download and start using the product immediately. Phone orders are handled in a similar manner. Any items that need to be shipped will be sent within 1 to 2 business days of the order. An order confirmation will be sent to you by e-mail upon completion of your order. All charge cards are charged at the time the download e-mail is sent and/or any purchased products are shipped. Tracking information will be e-mailed to you at the time of shipping. All prices include standard shipping. All other shipping costs are extra.

This refund policy can change without notice.

Refunds are handled by Harvey Software Sales department.  If you have questions before you download, contact Harvey Software at 800-231-0296 from 9:30 AM to 6:00 PM EST Monday-Friday.  To leave an e-mail message for a Harvey Software Sales, click here...