Helps Your Customers
Experience the Best Possible Customer Service!
Tools to Help You Outperform
Your Customer's Expectations
Simply the Best!
designed to help you satisfy many of your customers needs, well
beyond ship them your products.
Fast package processing means your customers
receive their order on time. Everybody likes that!
With CPS address verification and other features CPS does everything
it can to prevent a bad address from spoiling your customer
relations. But, some times things happen so all CPS
powered products have great tools for you to communicate with
your customer ever step of the way
giving customer service that they will remember for the next order.
CPS SHIP eLERT®
e-mails are like shipment notifications on steroids! They are
absolutely free and you control everything because you send the
SHIP eLERT directly from your company's e-mail account. SHIP eLERTs work with every carrier supported by CPS. SHIP eLERTs
keep your customers informed with a consistent message from the
time the order is shipped to the time the package is delivered.
SHIP eLERTs are
totally user definable. When your CPS powered product is
installed SHIP eLERTs are set up and ready to use with tracking
available at no additional cost though our
CPS Parcel Locator Advanced Tracking
Services. This allows you to start receiving their cost
saving value with just a few e-mail settings.
Therefore your customers can track their own packages
But, the value only starts there.
CPS SHIP eLERT e-mails can be changed to meet
needs. You can direct your customers to any page of your
choice for customer tracking. You can add company logos
and support mobile devices. Since SHIP eLERT e-mails are
user definable and they can be created in Text and HTML formats so
you design them any way you want. You can even use the
HTML editor of your choice! Everything you need is
CPS SHIP eLERT
e-mails are the best single method of handling shipment
notifications for all carriers and carrier services when using
any CPS powered product. In addition to all
this, SHIP eLERT e-mails can be combined with carrier shipment
notifications, visibility and tracking services. This maximizes
tracking security and on time delivery verification with each
parcel or shipment. All CPS packages
support all carrier tracking and visibility services.
There are some other great benefits of using SHIP eLERTs:
Decreases service calls from
customers trying to locate orders in transit.
Increased visibility during
transit which increases your customer's satisfaction.
Creates consistent tracking
information regardless of carrier employed.
Personalized e-mails from you,
rather than another service or carrier.
Shipment notifications can be customized to fit your needs.
Fully supports CPS Parcel Locator
Can be directed to a
tracking/order information page of your choosing.
Copies of e-mails can be directed
to another location for internal control and forwarding.
Totally shipper definable e-mail content.
Supports Text and HTML e-mail formats.
Supports SSL and other special e-mail system
CPS SHIP eLERT e-mails go several steps past
what other shipment notification services do -- but don't take our
word for it.
See for yourself how the SHIP eLERT works by
pressing the Try It! button below...
SHIP eLERT E-mails Fully Support CPS
Parcel Locator Advanced Tracking Services
customers receive their SHIP eLERT e-mail notification, they can
immediately track their own package over the Internet just by
clicking on a link at the bottom of the SHIP eLERT e-mail. This
link takes them to the CPS Parcel Locator tracking page or a
page of your choosing where your customers can track all
parcels, regardless of the carrier.
about the CPS Parcel Locator and other tracking options, click
There is no question that CPS SHIP eLERTs will
make your company
a standout in efficiency and customer satisfaction along with
saving you money!
SHIP eLERT is a registered trademark
of Harvey Software, Inc. All rights reserved.
See Why CPS is